Vincentian Home Life Enrichment Lead KayLynn Petri says that People Operations saved her. Watch her story to learn how.

At the beginning of the year, KayLynn was planning on having surgery to help with chronic pain. After insurance plans were changed, she was having trouble getting the surgery re-approved in time.

After going back and forth with insurance a week before the surgery was scheduled to be performed, KayLynn almost decided to cancel her surgery.

Vincentian’s People Operations and Engagement team stepped in, spoke with the insurance, and was able to get the surgery approved within an hour. During surgery, the doctor found and removed cancer cells. Because of the early intervention, KayLynn’s chances of developing cancer in the next year went from 30% to 5%.

Watch the video to hear KayLynn tell her full story: